Virtuas is a Certified B Corp that is on a mission to make the world a better place through technology. We strive to meet the highest standards of integrity and transparency while offering innovative technology-driven solutions to our clients. 

We are currently hiring an Intern position for our service desk that supports the IT operations of several organizations. This position is about mostly remote (work from home), but since we meet in-person with each other once a week, and visit our clients on occasion, this role is only for those who live in the Houston area.

What it takes to be successful

• A love of computers and technology, with the desire to see it improve the lives of others
• IT fundamentals: IP networking, security, internet technologies, and computer hardware
• Ability to troubleshoot desktop issues with Microsoft Windows, Office 365, printing, scanning, and networking
• Experience with servers, Linux, and security is preferred
• Excellent communication skills, verbal and written
• Can thrive in a startup culture that is fast-paced

The Work

• Assist clients with their technology requests and issues using a ticketing system and remote troubleshooting tools
  
• Maintain and grow existing documentation about IT systems
• Independently handle simple desktop support requests
• Work with other team members to resolve more complex issues

Compensation

• $25 per hour